Matrix & Vision Treadmill Recall: Fire Hazard
Johnson Health Tech Expands Recall to Include Matrix Retail and Vision Treadmills Due to Fire Hazard
Updated January 22, 2026
Johnson Health Tech is recalling certain Matrix Retail and Vision treadmills because the power cord can work loose from the treadmill's power socket, creating a fire hazard. Affected owners can get a free replacement power cord with a locking plug mailed directly to them.
Is the Matrix Retail T30, TF30, T50, TF50, and T75 treadmills, Vision T9800, TF20, T40, and T80 treadmills recalled? Yes. This product was recalled by CPSC on January 22, 2026. Details below.
What is recalled
Matrix Retail treadmills: T30 (TM729), TF30 (TM693, TM693B), T50 (TM695, TM767), TF50 (TM694, TM694B, TM768), and T75 (TM703, TM703B, TM703C, TM703E). Vision treadmills: T9800 (TM87), TF20 (TM432, TM432C), T40 (TM433, TM433C), and T80 (TM445). Only units with specific serial number ranges are recalled (see full list below). All affected treadmills were manufactured from June 2007 through January 2024 and were sold without a power cord bracket. The words "Matrix" or "Vision" appear on the treadmill frame and belt. Serial number ranges by model: • Matrix T30 (TM729): TM7291709CA00001, TM7292104C00380 • Matrix TF30 (TM693): TM6931606CA00001, TM6931705CA00178; (TM693B): TM693B1707CA00001, TM693B2201C00601 • Matrix T50 (TM695): TM6951607CA00001, TM6952009C00840; (TM767): TM7672009C00001, TM76722011C00051 • Matrix TF50 (TM694): TM6941607CA00001, TM69482009C00514; (TM694B): TM694B1605C00008, TM694B2009K03263; (TM768): TM7682009C00001, TM7682104C00580 • Matrix T75 (TM703): TM7031607CA00001, TM70381903C00088 and TM70382311C00229; (TM703B): TM703B1609CA00015, TM703B1908C00050 and TM703B2309C00164, TM703B2311C00282; (TM703C): TM703C1810C00001, TM703C2212C00127 and TM703C2305C00049, TM703C2308C00409; (TM703E): TM703E2304C00002, TM703E2401C00087 • Vision T9800 (TM87): TM87D070600070, TM87D080600128, TM87D0940059, TM87D120100125, TM87D1206000127 • Vision TF20 (TM432): TM4321108BD00255, TM4321610CA00033; (TM432C): TM432C1210CA00002, TM432C1606CA00200 • Vision T40 (TM433): TM4331201BD00466, TM4331510BD00004; (TM433C): TM433C1408CJ00001, TM433C1602CA00631 • Vision T80 (TM445): TM4451210BC00001, TM4451505BC00150 and TM4451212BD00002, TM4451406BD00125
Am I affected
You're affected if you own a Matrix Retail (T30, TF30, T50, TF50, or T75) or Vision (T9800, TF20, T40, or T80) treadmill with a serial number in the ranges listed above, and it does not have a power cord bracket already installed. Find the model number and frame serial number on the lower front crossbar near the power switch. The serial number format is: letters "TM" + a three-digit model number + manufacture date in YY/MM format + a five-digit serial (for example, TM7291709CA00001).
What to do right now
First, check whether your treadmill already has a power cord bracket installed. If it does not, make sure the power cord is pushed completely into the power socket before every use until the treadmill is repaired. Then contact Johnson Health Tech North America to receive a free replacement power cord with an automatic locking-style plug, no tools needed to install it. Reach them toll-free at 800-211-4590 (Monday to Friday, 8 a.m. to 5 p.m. CT), by email at [email protected], or online at matrixhomefitness.com/recalls or visionfitness.com/eng/recalls.
Contact: Johnson Health Tech North America toll-free at 800-211-4590 from 8 a.m. to 5 p.m. CT, Monday through Friday, email at [email protected] or online at https://matrixhomefitness.com/recalls or at https://www.visionfitness.com/eng/recalls and click on "Recalls" for more information.
The hazard
The power cord can become loose from the treadmill's power socket, posing a fire hazard.
Brands affected
- Source
- CPSC
- Category
- Sports & Outdoors
- Recall ID
- cpsc-26203
- Recalled
- January 22, 2026
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